Mystic Play Terms of Service
Effective Date: 1 January, 2025
These are the Terms of Service for our Site, Applications and
Service. For purposes of these Terms of Service, "COMPANY" shall
mean Mystic Play Games, its partners, parent companies,
subsidiaries, licensees ,licensors and affiliates.(collectively,
also referred to herein as "we", "our" or "us").
1.Acceptance of Terms
THESE TERMS OF SERVICE ("TERMS") ARE A LEGAL AGREEMENT BETWEEN YOU
("YOU" OR "YOUR") AND THE COMPANY (AS DEFINED ABOVE). BY
DOWNLOADING, INSTALLING ANY OF OUR MOBILE-GAME APPLICATIONS
("APPLICATION") AND USING IT IN CONNECTION WITH SERVICES PROVIDED BY
US OR OTHERWISE ACCESSED THROUGH THE USE OF AN APPLICATION (SUCH
SERVICES AND THE APPLICATION COLLECTIVELY, THE "SERVICES") YOU AGREE
THAT YOU HAVE READ, UNDERSTOOD, ACCEPT AND AGREE TO BE BOUND BY
THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR
OTHERWISE USE THE SERVICE. YOU ALSO AFFIRM THAT YOU HAVE READ AND
UNDERSTAND OUR PRIVACY POLICY.
IMPORTANT NOTE: These Terms contain a Dispute Resolution and
Arbitration Provision, including a Class Action Waiver, that affect
your rights under these Terms and with respect to any dispute you
may have with the COMPANY. You may opt out of the binding individual
arbitration and class action waiver as provided below.
COMPANY reserves the right, in its sole discretion, to modify or
change these Terms at any time by posting the changes on or within
the Application or other parts of the Service. Your continued use of
the Service following the posting of such changes constitutes your
acceptance of the revised Terms. COMPANY may use reasonable
commercial efforts to provide notice of material changes to you. If
the modified Terms are not acceptable to you, your only recourse is
to discontinue your use of the Service. You agree that COMPANY may
change any part of the Service, including its content, at any time
or discontinue the Service or any part thereof, for any reason,
without notice to you and without liability.
2.Privacy
You acknowledge and agree that COMPANY will collect from you and
your device, use, and share certain personal information as
described in our posted Privacy Policy for the respective
Services.Our posted Privacy Policy complies with the Personal
Privacy Information Statement of U.S. and European privacy
regulations. By accessing and using our Services, you agree that you
have read and acknowledge such Privacy Policies.
3.Eligibility
To use the Service, you must be a natural person, at least 18 years
old, who is assigned to the e-mail address associated with your
registration. At our sole discretion, we may require proof that you
meet this condition in connection with your use of the Service.
Failure to comply with this condition will result in the closing of
your Account and the loss of all Virtual Items (including Loyalty
Points) (each as defined below) accumulated through your use of the
Service.
4.License
To use the Service, you must have a mobile device that is compatible
with the Application. COMPANY does not warrant that the Application
will be compatible with your mobile device. If you decide to use the
Service, subject to your agreement and compliance with these Terms
and the Privacy Policy, COMPANY hereby grants you a non-exclusive,
non-transferable, revocable license to install and use an object
code copy of the Application for one registered account on one
mobile device owned or leased solely by you. COMPANY also grants you
a personal, non-exclusive, non-transferable, non-sublicensable,
revocable, limited scope license to access and use those portions of
the Service that are not part of the Application. Use of the Service
shall be solely for your own, private, non-commercial entertainment
purposes and for no other purpose whatsoever. If the Service or any
part thereof is determined to be illegal under the laws of the
jurisdiction in which you are situated, you shall not be granted any
license to use the Application or any other part of the Service, and
must refrain from using it. You may not: (i) modify, disassemble,
decompile or reverse engineer the Application; (ii) rent, lease,
loan, resell, sublicense, distribute or otherwise transfer the
Application to any third party or use the Application to provide
time sharing or similar services for any third party; (iii) make any
copies of the Application; (iv) remove, circumvent, disable, damage
or otherwise interfere with security-related features of the
Application, features that prevent or restrict use or copying of any
content accessible through the Application, or features that enforce
limitations on use of the Application; or (v) delete the copyright
and other proprietary rights notices on the Application. You
acknowledge that COMPANY may from time to time issue upgraded
versions of the Application, and may automatically electronically
upgrade the version of the Application that you are using on your
mobile device, but that COMPANY has no obligation to do so. You
consent to such automatic upgrading on your mobile device, and agree
that the terms and conditions of these Terms will apply to all such
upgrades. The foregoing license grant is not a sale of the
Application or any copy thereof, and COMPANY and its third party
licensors or suppliers retain all right, title, and interest in and
to the Application (and any copy of the Application). Standard
carrier data charges may apply to your use of the Application.
5.Virtual Items
From time to time during your use of the Service, you may have the
opportunity to "earn", "buy" or "purchase" (a) virtual in-game
items; or (b) virtual in-game points, including but not limited to
virtual coins, cash or points, all for use in the Service (together
with virtual in- game items, "Virtual Items"). You do not in fact
"own" the Virtual Items and the amounts of any Virtual Item do not
refer to any credit balance of real points or its equivalent.
Rather, by "earning", "buying" or "purchasing" Virtual Items, you
are granted a limited license to use the software programs that
manifest themselves as the Virtual Items. The purchase and sale of
such limited licenses to use Virtual Items is a completed
transaction upon redemption of the applicable payment and shall
under no circumstances be refundable, transferable or exchangeable
including, without limitation, upon termination of your Account,
termination of these Terms, and/or the discontinuation of the
Service. COMPANY prohibits and does not recognize any purported
transfers of Virtual Items effectuated outside of the Service, or
the purported sale, gift or trade of anything that appears or
originates in the Service, unless otherwise expressly authorized by
COMPANY in writing. Accordingly, you may not sublicense, trade, sell
or attempt to sell in-game Virtual Items for real money, or exchange
Virtual Items for value of any kind outside of a game, without
COMPANY's written permission. Any such transfer or attempted
transfer is prohibited and void, and will subject your Account to
termination. You acknowledge and agree: (a) that COMPANY may change
the price of Virtual Items at any time, without notice, for any
reason or for no reason, (b) that the amount of virtual points
necessary to obtain certain Virtual Items may fluctuate, and (c)
that COMPANY has no liability to you for any changes in the price of
such Virtual Items and/or the amount of virtual points necessary to
obtain Virtual Items. COMPANY reserves the right, without prior
notification, to limit the quantity of the Virtual Items you can
purchase and/or to refuse to allow you to purchase such Virtual
Items. You acknowledge and agree that COMPANY shall have no
liability for loss of Virtual Items due to any unauthorized third
party activity, such as hacking, phishing, password mining, social
engineering, and/or any other unauthorized third party activity.
COMPANY may replace such lost Virtual Items at its sole discretion
on a case-by-case basis, without incurring any further obligation or
liability. COMPANY owns, has licensed, or otherwise has rights to
use all of the content that appears on or in the Service.
Notwithstanding any provision to the contrary herein, you agree that
you have no right or title in or to any content that appears in the
Service, including without limitation the Virtual Items therein,
whether "earned" in a game or "purchased" from COMPANY.
6. Transactions and Product Availability
Through the Platform, you may be able to order and/or pay for
Company or third-party products or services. To be able to order and
pay for such products or services, you must supply certain
information relevant to your transaction, including, without
limitation, your credit or debit card number, the expiration date of
your credit or debit card, the name on your credit or debit card,
your billing address, and/or your Company gift card numbers. YOU
REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY
CREDIT OR DEBIT CARD OR OTHER PAYMENT METHOD UTILIZED IN CONNECTION
WITH ANY TRANSACTION. By submitting such information, you grant to
Company and/or any required third parties the right to provide and
transmit such information for purposes of facilitating the
completion of transactions initiated by you or on your behalf.
Verification of information may be required prior to the
acknowledgment or completion of any transaction. You agree to pay
all fees and applicable taxes incurred by you or anyone using an
account registered to you.
7.Limited License to Virtual Items and Game Currency
Through the Platform, you may be provided an opportunity to purchase
a limited license to Virtual Goods and Game Currency using
real-world money at prices established by the Company in its sole
discretion and made known to you at the time of purchase. Purchase
of Virtual Goods or Game Currency is never required to play the
Games or access the Platform. Virtual Goods and Game Currency can
never be redeemed for real money, goods, or any other item of
monetary value from Company or any other party. Game Currency are
virtual tokens that we license, and each virtual token represents
contractual permission from Company to access certain features of
the Platform. You acknowledge that Virtual Goods and Game Currency
are not real currency or any type of financial instrument and are
not redeemable for any sum of money from Company at any time.
Company may determine and modify the permissible uses and in-Game
value of Virtual Goods and Game Currency at any time in its sole
discretion. Company makes no guarantee that the Virtual Goods or
Game Currency will be available, nor that they will be usable for
any particular Game, function or feature, regardless of whether they
were usable for such Game, function or feature at time of purchase.
Purchase, sale and transfer of Game Currency or Virtual Goods is
strictly prohibited. Violation of that prohibition may result in
termination of your account and legal action. You understand that
you have no right or title in Virtual Goods or Game Currency or any
other attributes associated with use of the Platform or stored
within the Platform, other than the extent of your limited license.
Except as required by applicable law, your purchase of the limited
license for Virtual Goods and Game Currency is final and is not
refundable or exchangeable, except in Company's sole discretion. You
agree that Company has the right to manage, control, and modify the
license rights (including terminating those rights) underlying such
Virtual Goods and Game Currency in its sole discretion and that
Company will have no liability to you based on its exercise of this
right.
8.Advertisement Displayed
Some advertising content will only be available in the game when
specific conditions are met or certain levels are reached.
9.Inactive Accounts
If you do not use your Account by logging in using the Service at
least once every 30 days, your Account will be deemed inactive. You
can, at any time, reactivate your Account by logging in and using
the Service. When an Account has been deemed inactive, COMPANY may,
at its own discretion, expire any Loyalty Points accumulated by you.
Once your account is deemed inactive, any Rewards which have been
purchased but not yet redeemed may also be expired at the discretion
of COMPANY.
10.Third Party Providers of Goods and Service
Our Partners reserve the right, in their sole discretion, to change,
amend, suspend, cancel, or terminate any program they offer or any
aspects and/or terms and conditions thereof, in whole or in part, at
any time, with or without notice and for any or no reason. You
hereby agree that COMPANY shall have no liability to you as a result
of such action by a Partner.
11.Termination
COMPANY may terminate or suspend your Account (including, but not
limited to, suspending your ability to purchase, redeem or consume
Rewards) and/or your access to Service (including, but not limited
to, restricting your ability to use the Application) at any time,
including for breach of these Terms or otherwise, without notice and
without liability to you. Upon any such termination, your access to
the Service, including all User Content (as defined below) and
Virtual Items, will be disabled and you will lose any Loyalty Points
that you have accumulated. COMPANY shall have the right, but not
obligation, to store any User Content subsequent to any such
termination. You may cancel your Account at any time by
discontinuing your use of the Service and/or the Application.
COMPANY is in no way liable to you for the effects of any
termination or cancellation on your use of the Service or the
Virtual Items you have accumulated.
12.User Content and Feedback
The Service may include various forums, blogs, and chat rooms where
you and other users can post your observations and comments on
designated topics ("User Content"). COMPANY cannot guarantee that
other users will not use the ideas and information that you share.
Therefore, if you have an idea or information that you would like to
keep confidential do not post it on the Service. COMPANY IS NOT
RESPONSIBLE FOR ANY USER'S USE, MISUSE OR MISAPPROPRIATION OF ANY
CONTENT OR INFORMATION POSTED IN ANY FORUMS, BLOGS AND CHAT ROOMS
INCLUDING, WITHOUT LIMITATION, YOUR USE, MISUSE, OR
MISAPPROPRIATION, OR ANY INFORMATION A USER MAY PROVIDE TO ANY
SERVICE PROVIDER OR OTHER USERS. By making available any User
Content through the Service, you hereby grant to COMPANY a
worldwide, irrevocable, perpetual, non-exclusive, transferable,
royalty-free license, with the right to sublicense, to use, copy,
adapt, modify, distribute, license, sell, transfer, publicly
display, publicly perform, transmit, stream, broadcast, access,
view, and otherwise exploit such User Content only on, through or by
means of the Service. COMPANY does not claim any ownership rights in
any such User Content and nothing in these Terms will be deemed to
restrict any rights that you may have to use and exploit any such
User Content. You acknowledge and agree that you are solely
responsible for all User Content that you make available through the
Service. Accordingly, you represent and warrant that: (i) you either
are the sole and exclusive owner of all User Content that you make
available through the Service or that you have all rights, licenses,
consents and releases that are necessary to grant to COMPANY the
rights in such User Content as contemplated under these Terms; and
(ii) neither the User Content nor your posting, uploading,
publication, submission or transmittal of the User Content or
COMPANY's use of the User Content (or any portion thereof) on,
through or by means of the Service will infringe, misappropriate or
violate a third party's patent, copyright, trademark, trade secret,
moral rights or other proprietary or intellectual property rights,
or rights of publicity or privacy, or result in the violation of any
applicable law or regulation.
COMPANY may or may not regulate User Content and provides no
representations or guarantees regarding the accuracy, quality, or
integrity of any User Content posted on the Service. You acknowledge
that chats, postings, or materials posted by users are neither
endorsed nor controlled by COMPANY, and these communications should
not be considered reviewed or approved by COMPANY. By using the
Service, you acknowledge and accept that you may be exposed to
material you find offensive or objectionable. You are solely
responsible for your activities in connection with User Content and
you agree that COMPANY will not under any circumstances be
responsible or liable for any User Content, including, but not
limited to, errors in any User Content or any loss or damage
incurred by use of the User Content or for any failure to or delay
in removing User Content.
COMPANY reserves the right (but shall at no time be obligated) to,
in its sole discretion, remove, block, edit, move, disable or
permanently delete User Content from the Service with or without
notice for any reason whatsoever. You hereby agree that, to the
maximum extent permitted by applicable law, COMPANY shall at no time
be responsible or held liable for the removal, modification or
blocking of material or User Content that may be considered
offensive and shall at no time be obligated to effect such removal
other than under applicable law. COMPANY welcomes and encourages
your feedback, comments and suggestions for improvements to the
Service ("Feedback"). You may submit Feedback using the contact
information provided on the Site. You acknowledge and agree that all
Feedback will be the sole and exclusive property of COMPANY and you
hereby irrevocably assign to COMPANY and agree to irrevocably assign
to COMPANY all of your right, title, and interest in and to all
Feedback, including without limitation all worldwide patent,
copyright, trade secret, trademark, moral rights and other
proprietary or intellectual property rights therein. At COMPANY's
request and expense, you will execute documents and take such
further acts as COMPANY may reasonably request to assist COMPANY to
acquire, perfect, and maintain its intellectual property rights and
other legal protections for the Feedback.
13.General Rules of Conduct and Usage
You represent and warrant that you have full right and authority to
use the Service and to be bound by these Terms. You agree that you
will comply fully with all applicable laws, regulations, statutes,
ordinances, and the Terms herein. You undertake that you shall not
defraud, or attempt to defraud, COMPANY or other users, and that you
shall not act in bad faith in your use of the Service. If COMPANY
determines that you do act in bad faith in violation of these Terms,
or if COMPANY determines that your actions fall outside of
reasonable community standards, COMPANY may, at its sole discretion,
make adjustments to the number of Loyalty Points associated with
your Account, terminate your Account and/or prohibit you from using
the Service. By way of example, you specifically agree that you
shall not:
Download the Application, create an Account or access or use any
part of the Service if you are under the age of 18;
Use the Service if you are located in a country embargoed by the
United States or if you are on the U.S. Treasury Department's list
of Specially Designated Nationals;
Access, tamper with, or use non-public areas of the Service, COMPANY
computer systems, or the computer systems of our providers and
partners;
Attempt to probe, scan, or test the vulnerability of any COMPANY
system or network or breach any security or authentication measures;
Avoid, bypass, remove, deactivate, impair, descramble or otherwise
circumvent any technological measure implemented by COMPANY or any
of our providers or any other third party (including another user)
to protect the Service or any part thereof;
Attempt to use the Service on or through any platform or service
that is not authorized by COMPANY;
Post, upload, publish, submit, provide access to or transmit any
User Content that: (i) infringes, misappropriates or violates a
third party's patent, copyright, trademark, trade secret, moral
rights or other intellectual property rights, or rights of publicity
or privacy; (ii) violates, or encourages any conduct that would
violate, any applicable law or regulation or would give rise to
civil liability; (iii) is fraudulent, false, misleading or
deceptive; (iv) is defamatory, obscene, pornographic, vulgar or
offensive; (v) promotes discrimination, bigotry, racism, hatred,
harassment or harm against any individual or group; (vi) is violent
or threatening or promotes violence or actions that are threatening
to any other person; or (vii) promotes illegal or harmful activities
or substances;
Interfere with the ability of other users to enjoy using the
Service, including but not limited to, disrupting the COMPANY's game
environment, or taking actions that interfere with or increase the
cost to provide the Service for the enjoyment of other users;
Engage in any act that conflicts with the spirit or intent of the
Service, including but not limited to, manipulating or circumventing
game policies, game rules or these Terms;
Upload or transmit (or attempt to upload or transmit) files that
contain viruses, Trojan horses, worms, time bombs, cancelbots,
corrupted files or data, or any other similar software or programs
that may damage the operation of the Service or the computers of
other users of the Service;
Send any unsolicited or unauthorized advertising, promotional
materials, e-mail, junk mail, spam, chain letters or other form of
solicitation;
Create false personas, multiple identities, multiple Accounts, set
up an Account on behalf of someone other than yourself or otherwise
attempt to override or avoid any Loyalty Points or Rewards limits or
restrictions established by COMPANY and/or any Rewards Partner;
Obtain or attempt to obtain passwords or other private information
from other users of the Service, including but not limited to,
personally identifiable information or financial information;
Upload or transmit (or attempt to upload or to transmit), without
COMPANY's express permission, any material that acts as a passive or
active information collection or transmission mechanism, including,
without limitation, clear graphics interchange formats, 1×1 pixels,
cookies or other similar devices;
Develop, distribute, use, or publicly inform other members of
cheats, automation software, bots, hacks, mods or any other
unauthorized third party software or applications
Exploit, distribute or publicly inform other users of the Service of
any game error or bug which gives users an unintended advantage;
Use Virtual Items in a manner that violates these Terms, including
transferring or selling Virtual Items or fraudulently obtaining or
acquiring Virtual Items or other products or services;
Sublicense, rent, lease, sell, trade, gift, bequeath or otherwise
transfer your Account or any Virtual Items associated with your
Account to anyone without COMPANY's written permission;
Access or use an Account or Virtual Items that have been
sublicensed, rented, leased, sold, traded, gifted, bequeathed, or
otherwise transferred from the original Account creator without
COMPANY's permission;
Engage in any fraudulent activity with respect to payment methods or
advertiser tracking mechanisms; Violate any applicable law or
regulation;
Attempt to interfere with, intercept or decipher any transmissions
to or from the servers for the Service;
Interfere with, or attempt to interfere with, the access of any
user, host or network, including, without limitation, sending a
virus, overloading, flooding, spamming, or mail-bombing the Service;
or Encourage or enable any other individual or group to do any of
the foregoing.
14.Intellectual Property Ownership
The Service and all content thereon or therein are protected by
copyright, trademark, and other laws of the United States and
foreign countries. Except as expressly provided in these Terms,
COMPANY and its licensors exclusively own all right, title and
interest in and to Service and all content thereon or therein,
including all associated intellectual property rights. You will not
remove, alter or obscure any copyright, trademark, service mark or
other proprietary rights notices incorporated in or accompanying the
Service. You agree that you shall not:
Modify, reverse engineer, decompile, disassemble, decipher or
otherwise attempt to derive the source code for any underlying
software or other intellectual property used to provide the Service
without COMPANY's explicit, prior written permission;
Use, display, mirror or frame the Service, or any individual element
within the Service;
Use the intellectual property of COMPANY, or any COMPANY licensor,
to adapt, modify or create derivative works based on such
intellectual property;
Rent, lease, loan, trade, sell/re-sell access to the Service or any
information therein, in whole or part; or Use or reproduce any
COMPANY licensor, or third party trademark or logo without the prior
express written consent of the owner of such trademark or logo.
15.Links to Third Party Sites
The Service may contain links to third-party websites or resources
that are not owned or controlled by COMPANY. You acknowledge and
agree that COMPANY is not responsible or liable for: (i) the
availability or accuracy of such websites or resources; or (ii) the
content, products, or services on or available from such websites or
resources. COMPANY does not control nor does it review, research,
verify, validate or approve the third-party sites to which the
Service may be linked. Such links, therefore, do not imply any
endorsement by COMPANY of such websites or resources or the content,
products, or services available from such websites or resources. You
acknowledge sole responsibility for and assume all risk arising from
your use of any such websites or resources.
16.DMCA Notice
If you are a copyright owner or an agent thereof and believe your
work is the subject of copyright infringement on the Service, you
may submit a notification of claimed infringement under the Digital
Millennium Copyright Act ("DMCA") by providing notice to COMPANY's
Designated Agent the following information:
Identification of the copyrighted work claimed to have been
infringed, or, if multiple copyrighted works at a single online site
are covered by a single notification, a representative list of such
works at that site;
Identification of the material that is claimed to be infringing or
to be the subject of infringing activity and that is to be removed
or access to which is to be disabled and information reasonably
sufficient to permit us to locate the material;
Identification of the material that is claimed to be infringing or
to be the subject of infringing activity and that is to be removed
or access to which is to be disabled and information reasonably
sufficient to permit us to locate the material;
A statement that you have a good faith belief that use of the
material in the manner complained of is not authorized by the
copyright owner, its agent, or the law;
A statement that the information in the notification is accurate,
and under penalty of perjury, that you are authorized to act on
behalf of the owner of an exclusive right that is allegedly
infringed; and A physical or electronic signature of a person
authorized to act on behalf of the owner of a copyright that is
allegedly infringed.
COMPANY's Designated Agent for claims of copyright infringement can
be reached as follows: by e-mail at
[email protected].
You acknowledge that if you fail to comply with substantially all of
the above requirements of this section your DMCA notice may not be
valid and we may not be able to remove infringing content.
Please also note that under Section 512(f) of the Copyright Act, any
person who knowingly materially misrepresents that material or
activity is infringing may be subject to liability.
17.Updates to the Site and Service; Maintenance
You acknowledge and agree that COMPANY may update the Service with
or without notifying you. COMPANY may require that you accept
updates to the Service and you may also need to update third party
software from time to time in order to receive the Service. COMPANY
conducts maintenance work on its system from time to time. A
portion, or sometimes all, of the features of the Service will not
be available during maintenance periods. All problems encountered
during the use of the Service, including those with regard to your
Account, can be reported to COMPANY when the problem is
encountered [email protected].
18.Dispute Resolution and Arbitration
If you live in the United States or another jurisdiction that allows
you to agree to arbitration, you and COMPANY agree that all
Disputes, as defined below, between you and COMPANY will be settled
by binding arbitration, unless otherwise provided herein.
This agreement does not apply (1) if you are a resident of any
jurisdiction which prohibits this arbitration agreement, (2) if you
opt out of this arbitration agreement as described in section (e)
below, or (3) to certain types of Disputes described in section (e)
below. Please read this provision carefully.
a.Purpose
This Dispute Resolution and Arbitration Provision ("Provision")
facilitates the prompt and efficient resolution of any disputes that
may arise between you and COMPANY.
Arbitration is a form of private dispute resolution in which persons
with a dispute waive their rights to file a lawsuit, to proceed in
court and to a jury trial, and instead submit their disputes to a
neutral third person (or arbitrator) for a binding decision. In the
absence of an arbitration agreement, you may otherwise have a right
or opportunity to bring claims in court, before a judge or jury,
and/or participate in or be represented in a case filed in court by
others (including, but not limited to, class actions). Arbitration
replaces the right to go to court. Except as otherwise provided
herein, by agreeing to these Terms, you waive your right to litigate
claims in court and waive the right to have your claims heard by a
judge or jury. There is no judge or jury in arbitration, and court
review of an arbitration award is limited. The arbitrator must
follow this agreement and can award the same damages and relief as a
court (including attorneys' fees).
You have the right to opt-out of this Provision (as explained
below), which means you would retain your right to litigate your
disputes in a court, either before a judge or jury.
For the purpose of these Terms, including this Provision
specifically, "COMPANY" means Mystic PlayGames, its partners, parent
companies, subsidiaries, licensees, licensors and affiliates.
"Dispute" means any dispute, claim, or controversy between you and
COMPANY regarding any aspect of your relationship with COMPANY,
whether based in contract, statute, regulation, ordinance, tort
(including, but not limited to, fraud, misrepresentation, fraudulent
inducement, or negligence), or any other legal or equitable theory,
and includes the validity, enforceability or scope of this Provision
(with the exception of the enforceability of the Class Action Waiver
clause below). "Dispute" is to be given the broadest possible
meaning that will be enforced.
b.Agreement to Arbitrate / Waiver of Right to Jury Trial
YOU AND COMPANY EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND
ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR
BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE
RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN
IN COURT IN ACCORDANCE WITH THIS PROVISION, AND YOU ARE WAIVING YOUR
RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
you understand and agree that by entering into this agreement you
and COMPANY are each waiving the right to a jury trial or a trial
before a judge in a public court. In the absence of this Provision,
you and COMPANY might otherwise have had a right or opportunity to
bring Disputes in a court, before a judge or jury, and/or to
participate or be represented in a case filed in court by others
(including class actions). Except as otherwise provided below, those
rights are waived. Other rights that you would have if you went to
court, such as the right to appeal and to certain types of
discovery, may be more limited or may also be waived.
c.Class Action Waiver
Except as otherwise provided in this Provision, the arbitrator may
not consolidate more than one person's claims, and may not otherwise
preside over any form of a class or representative proceeding or
claims (such as a class action, consolidated action or private
attorney general action) unless both you and COMPANY specifically
agree to do so following initiation of the arbitration. If you
choose to pursue your Dispute in court by opting out of this
Provision, as specified above, this Class Action Waiver will not
apply to you. Neither you, nor any other user of the Service can be
a class representative, class member, or otherwise participate in a
class, consolidated, or representative proceeding without having
complied with the opt-out requirements above.
d.Pre-Arbitration Claim Resolution
For all Disputes, whether pursued in court or arbitration, you must
first give COMPANY an opportunity to resolve the Dispute. You must
commence this process by written notification to:
For all United States users: RM.517 NEW CITY CENTRE, 2 LEI YUE MUN
ROAD, KWUN TONG HONG KONG .
For all other users: RM.517 NEW CITY CENTRE, 2 LEI YUE MUN ROAD,
KWUN TONG HONG KONG .
That written notification must include (1) your name, (2) your
address, (3) a written description of your Claim, and (4) a
description of the specific relief you seek. If COMPANY does not
resolve the Dispute within 45 days after it receives your written
notification, you may pursue your Dispute in arbitration. You may
pursue your Dispute in a court only under the circumstances
described below.
e.Exclusions from Arbitration/Right to Opt Out
Notwithstanding the above, you or COMPANY may choose to pursue a
Dispute in court and not by arbitration if (i) the Dispute
qualifies, it may be initiated in small claims court; or (ii) YOU
PROVIDE THE COMPANY WRITTEN NOTICE OF YOUR DESIRE TO OPT-OUT OF
THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU
FIRST CONSENT TO THIS AGREEMENT (the "Arbitration Opt-Out Notice").
To opt-out of these arbitration procedures, you must provide written
notification to:
For all United States users: RM.517 NEW CITY CENTRE, 2 LEI YUE MUN
ROAD, KWUN TONG HONG KONG.
For all other users: RM.517 NEW CITY CENTRE, 2 LEI YUE MUN ROAD,
KWUN TONG HONG KONG.
Your written notification must include (1) your name, (2) your
address, and (3) a clear statement that you do not wish to resolve
disputes with COMPANY through arbitration. Your decision to opt-out
of this Provision will have no adverse effect on your relationship
with COMPANY. If you do not provide the Company with an Arbitration
Opt-Out Notice within 30 days from the date that you first consent
to these Terms, you will be deemed to have knowingly and
intentionally waived your right to litigate any dispute except as
expressly set forth in clauses (i) and (ii) above.
Additionally, notwithstanding the above, COMPANY reserves the right
to bring an action in any court of competent jurisdiction against
you to stop and/or seek compensation for the intentional or willful
misuse or abuse (e.g. hacking or falsifying location) of its
intellectual property, services, and products.
f.Arbitration Procedures – United States Users
If this Provision applies and the Dispute is not resolved as
provided above ("Pre-Arbitration Claim Resolution") either you or
COMPANY may initiate arbitration proceedings. The American
Arbitration Association ("AAA"), www.adr.org, or JAMS,
www.jamsadr.com, will arbitrate all Disputes, and the arbitration
will be conducted before a single arbitrator. The arbitration shall
be commenced as an individual arbitration. Unless both you and the
Company agree in writing, the arbitrator shall not consolidate more
than one person's claims, and may not otherwise preside over any
form of any class or representative proceeding. All issues shall be
for the arbitrator to decide, including the scope and enforceability
of this Provision, as well as any dispute related to its
interpretation, applicability, or formation, including any claim
that all or any part of it is void or voidable. For arbitration
before AAA, for Disputes of less than $75,000, the AAA's
Supplementary Procedures for Consumer-Related Disputes will apply;
for Disputes involving $75,000 or more, the AAA's Commercial
Arbitration Rules will apply. In either instance, the AAA's Optional
Rules for Emergency Measures Of Protection shall apply. The AAA
rules are available at www.adr.org or by calling 1-800-778-7879. For
arbitration before JAMS, the JAMS Comprehensive Arbitration Rules &
Procedures and the JAMS Recommended Arbitration Discovery Protocols
For Domestic, Commercial Cases will apply. The JAMS rules are
available at www.jamsadr.com or by calling 1-800-352-5267. This
Provision governs in the event it conflicts with the applicable
arbitration rules. Under no circumstances will class action
procedures or rules apply to the arbitration. Because the Service
and these Terms concern interstate commerce, the Federal Arbitration
Act ("FAA") governs the arbitrability of all Disputes.
However, the arbitrator will apply applicable substantive law
consistent with the FAA and the applicable statute of limitations or
condition precedent to suit.
Arbitration Award – The arbitrator may award on an individual basis
any relief that would be available pursuant to applicable law, and
will not have the power to award relief to, against or for the
benefit of any person who is not a party to the proceeding. The
arbitrator will make any award in writing but need not provide a
statement of reasons unless requested by a party. Such award will be
final and binding on the parties, except for any right of appeal
provided by the FAA, and may be entered in any court having
jurisdiction over the parties for purposes of enforcement.
Location of Arbitration – For Disputes between the COMPANY and users
who are residents of the United States, you or COMPANY may initiate
arbitration in either San Francisco, California or the federal
judicial district that includes the address you provide in your
written notification of Pre-Arbitration Claim Resolution. In the
event that you select the federal judicial district that includes
the address you provide in your written notification of
Pre-Arbitration Claim Resolution, COMPANY may transfer the
arbitration to San Francisco, California in the event that it agrees
to pay any additional fees or costs you incur as a result of the
transfer, as determined by the arbitrator.
Payment of Arbitration Fees and Costs – Each Party shall pay its own
arbitration filing fees and arbitrator's costs and expenses. You are
responsible for all fees and costs that You incur in the
arbitration, including, but not limited to, attorneys or expert
witnesses. Fees and costs may be awarded as provided pursuant to
applicable law.
g.Arbitration Procedures – Users Outside the United States
For Disputes between the COMPANY and users who are not residents of
the United States that are not resolved through the Pre- Arbitration
Claim Resolution procedures set forth above, either you or COMPANY
may initiate arbitration by submitting the Dispute to the Hong Kong
International Arbitration Centre ("HKIAC") for arbitration. Such
arbitration shall be conducted exclusively in Hong Kong, at HKIAC,
in accordance with the UNCITRAL Arbitration Rules in effect at the
time of applying for arbitration. The appointing authority shall be
HKIAC. The language to be used in the arbitral preceding shall be
English. In such arbitration before HKIAC, this Agreement shall be
construed in accordance with and governed by the laws of Hong Kong,
regardless of choice of laws or conflicts of laws.
The arbitral award is final and binding upon both parties and the
award shall be rendered in the English language pursuant to the laws
of Hong Kong. No demand for arbitration may be made after the date
when the institution of legal or equitable proceedings based on such
claim or dispute would be barred by the applicable statute of
limitation.
h.Severability
If any clause within this Provision (other than the Class Action
Waiver clause above) is found to be illegal or unenforceable, that
clause will be severed from this Provision, and the remainder of
this Provision will be given full force and effect. If the Class
Action Waiver clause is found to be illegal or unenforceable, this
entire Provision will be unenforceable and the Dispute will be
decided by a court.
i.Continuation
This Provision shall survive this Agreement, the termination of your
Account (if applicable), and/or your access to or use of the
Service.
19.Disclaimer of Warranties
The Service (including the Application) and all content thereon or
therein are provided "as is", without warranty of any kind, either
express, implied or statutory. Without limiting the foregoing,
COMPANY our partners, and our and their respective affiliates,
subsidiaries, officers, directors, employees, agents and licensors
(collectively, the "COMPANY Parties") explicitly disclaim any
warranties of merchantability, fitness for a particular purpose,
quiet enjoyment or non-infringement, and any warranties arising out
of course of dealing or usage of trade. The COMPANY Parties make no
warranty that the Service will meet your requirements or be
available on an uninterrupted, secure, or error-free basis. The
COMPANY Parties make no warranty regarding the quality of any
products, services or content obtained through the service or the
accuracy, timeliness, truthfulness, completeness or reliability of
any content obtained through service.
You are solely responsible for all of your communications and
interactions with other users of the Service and with other persons
with whom you communicate or interact as a result of your use of the
Service. You understand that COMPANY does not screen or inquire into
the background of any users of the Service, nor does COMPANY make
any attempt to verify the statements of users of the Service. The
COMPANY Parties make no representations or warranties as to the
conduct of users of the service or their compatibility with any
current or future users of the service. You agree to take reasonable
precautions in all communications and interactions with other users
of the service and with other persons with whom you communicate or
interact as a result of your use of the service, particularly if you
decide to meet offline or in person. Some jurisdictions do not allow
the disclaimer of implied terms in contracts with consumers and as a
result the disclaimers of this section
20.Limitation of Liability
You acknowledge and agree that, to the maximum extent permitted by
law, the entire risk arising out of your access to and use of the
service, including the application, remains with you. Neither the
COMPANY Parties nor any other party involved in creating, producing,
or delivering the service will be liable for any incidental,
special, exemplary or consequential damages, including lost profits,
loss of data, loss of goodwill, service interruption, computer
damage or system failure, the cost of substitute products or
services, or for any damages for personal or bodily injury or
emotional distress arising out of or in connection with these terms
or from the use of or inability to use the service, or from any
communications, interactions or meetings with other users of the
service or other persons with whom you communicate or interact as a
result of your use of the Service, whether based on breach of
warranty, breach of contract, tort (including negligence), product
liability or any other legal theory, and whether or not the company
parties have been informed of the possibility of such damage, even
if a limited remedy set forth herein is found to have failed of its
essential purpose.
In no event will the COMPANY Parties' aggregate liability arising
out of or in connection with these terms or from the use of or
inability to use the services, any part thereof, or any content
exceed five hundred dollars ($500). The limitations of damages set
forth above are fundamental elements of the basis of the bargain
between COMPANY and you. Some jurisdictions do not allow the
exclusion or limitation of liability for consequential or incidental
damages, so the above limitation may not apply to you.
21.Indemnity
You agree to indemnify, save, and hold the COMPANY Parties harmless
from any claims, losses, damages, liabilities, including legal fees
and expenses, arising out of your use or misuse of the Service, any
violation by you of these Terms, any of your User Content, or any
breach of the representations, warranties, and covenants made by you
herein. COMPANY reserves the right, at your expense, to assume the
exclusive defense and control of any matter for which you are
required to indemnify COMPANY, and you agree to cooperate with
COMPANY's defense of these claims. COMPANY will use reasonable
efforts to notify you of any such claim, action, or proceeding upon
becoming aware of it. You agree that the provisions in this
Indemnity section will survive this Agreement, the termination of
your Account (if applicable), and/or your access to or use of the
Service.
22.Additional Mobile Application Terms
The following additional terms and conditions apply with respect to
any Application that COMPANY provides to you designed for use on an
Apple iOS-powered mobile device (an "iOS App"):
You acknowledge that these Terms are between you and COMPANY only,
and not with Apple, Inc. ("Apple").
Your use of the iOS App must comply with Usage Rules set forth in
Apple's then-current App Store Terms of Service.
COMPANY, and not Apple, is solely responsible for our iOS App and
the services and content available thereon. You acknowledge that
Apple has no obligation to provide maintenance and support services
with respect to our iOS App. To the maximum extent permitted by
applicable law, Apple will have no warranty obligation whatsoever
with respect to our iOS App and any other claims, losses,
liabilities, damages, costs or expenses attributable to any failure
of the iOS App to conform to any warranty.
You agree that COMPANY, and not Apple, is responsible for addressing
any claims by you or any third party relating to our iOS App or your
possession and/or use of our iOS App, including, but not limited to:
(i) product liability claims; (ii) any claim that the iOS App fails
to conform to any applicable legal or regulatory requirement; and
(iii) claims arising under consumer protection or similar
legislation, and all such claims are governed solely by these Terms
and any law applicable to us as provider of the iOS App.
You agree that COMPANY, and not Apple, shall be responsible, to the
extent required by these Terms, for the investigation, defense,
settlement and discharge of any third party intellectual property
infringement claim related to our iOS App or your possession and use
of our iOS App.
You represent and warrant that (i) you are not located in a country
that is subject to a U.S. Government embargo, or that has been
designated by the U.S. Government as a "terrorist supporting"
country; and (ii) you are not listed on any U.S. Government list of
prohibited or restricted parties.
You agree to comply with all applicable third party terms of
agreement when using our iOS App (e.g., you must not be in violation
of your wireless data service terms of agreement when using the iOS
App).
You agree that Apple and Apple's subsidiaries are third party
beneficiaries to these Terms as they relate to your license to use
the iOS App. Upon your acceptance of these Terms, Apple will have
the right (and will be deemed to have accepted the right) to enforce
these Terms against you as they relate to your license of the iOS
App as a third party beneficiary thereof.
The following additional terms and conditions apply with respect to
any application that COMPANY provides to you designed for use on an
Android-powered mobile device (an "Android App"):
You acknowledge that these Terms are between you and COMPANY only,
and not with Google, Inc. ("Google"). Your use of the Android App
must comply with Google's then-current Google Play Terms of Service.
COMPANY, and not Google, is solely responsible for the Android App,
the services and content available thereon and the support and
maintenance thereof. Google has no obligation or liability to you
with respect to the Android App or these Terms.
23.Controlling Law and Jurisdiction
To the extent these Terms allow you or COMPANY to initiate
litigation in a court, other than for small claims court actions,
you and COMPANY agree to the exclusive jurisdiction of and venue in
the state and federal courts located in San Francisco, California.
You and COMPANY each hereby waives any objection to jurisdiction and
venue in such courts. Except as provided in the "Dispute Resolution
and Arbitration Provision" (above), these Terms, your use of the
Service, and all claims or causes of action (whether in contract,
tort, or statute), that may be based upon, arise out of, or relate
to these Terms, shall be governed by and enforced in accordance with
the laws of the State of California, including its statutes of
limitation, without regard to its conflict of laws provisions. If
you reside in a country in which this clause is prohibited by law,
this section does not apply to you.
24.Entire Agreement
These Terms constitute the entire and exclusive understanding and
agreement between COMPANY and you regarding the Service, and these
Terms supersede and replace any and all prior oral or written
understandings or agreements between COMPANY and you regarding the
Service.
25.Assignment
You may not assign or transfer these Terms, by operation of law or
otherwise, without COMPANY's prior written consent. Any attempt by
you to assign or transfer these Terms, without such consent, will be
of no effect. COMPANY may assign or transfer these Terms, at its
sole discretion, without restriction. Subject to the foregoing,
these Terms will bind and inure to the benefit of the parties, their
successors and permitted assigns.
26.Notices
Any notices or other communications permitted or required hereunder,
including those regarding modifications to these Terms, will be in
writing and given by COMPANY (i) via e-mail (in each case to the
address that you provided by your Facebook Login) or (ii) by posting
to the Service. Notices sent by email will be effective when we send
the email, and notices we provide by posting to the Service will be
effective upon posting. For all United States users, any notices or
other communications permitted or required hereunder by you, shall
be in writing and addressed to: RM.517 NEW CITY CENTRE, 2 LEI YUE
MUN ROAD, KWUN TONG HONG KONG. For all other users, any notices or
other communications permitted or required hereunder by you, shall
be in writing and addressed to RM.517 NEW CITY CENTRE, 2 LEI YUE MUN
ROAD, KWUN TONG HONG KONG. Any notices that you provide without
compliance with this section shall have no legal effect.
27.Force Majeure
In delivering the Service or providing the Applications, COMPANY
shall not be liable with respect to any damages, injuries,
nonperformance or delay in performance by reason of any act of God,
weather, fire, flood, plague, acts of terror or foreign enemy,
satellite or network failure, governmental order or regulation,
trade dispute, or any other cause beyond its respective control.
28.Waiver; Severability
The failure of COMPANY to enforce any right or provision of these
Terms will not constitute a waiver of future enforcement of that
right or provision. The waiver of any such right or provision will
be effective only if in writing and signed by a duly authorized
representative of COMPANY. Except as expressly set forth in these
Terms, the exercise by either party of any of its remedies under
these Terms will be without prejudice to its other remedies under
these Terms or otherwise. If for any reason a court of competent
jurisdiction finds any provision of these Terms invalid or
unenforceable, that provision will be enforced to the maximum extent
permissible and the other provisions of these Terms will remain in
full force and effect.
29. Subscription Terms
COMPANY is pleased to offer subscription services for some of its
games. Our subscription services include a recurring payment plan
for our Services, including Virtual Items, as defined in our Terms
of Service.
By clicking the purchase button within one of our games or by
purchasing a subscription through a platform provider such as Google
or Apple, you are agreeing to purchase a subscription, are
requesting that COMPANY begin supplying the subscription services
immediately, are entering into a periodic subscription contract with
COMPANY, and are authorizing a charge of a periodic subscription fee
to you at the rate quoted at the time of purchase. Your subscription
will automatically renew at the start of each billing period unless
and until you cancel your subscription or we terminate it. Please
note that subscription prices, charges and service offerings are
subject to change. If COMPANY makes a change to the subscription
rate, we will let you know in advance.
Your purchase of a COMPANY subscription service will be processed
through a platform provider, such as Apple or Google. The platform
will charge you for the subscription fee and the platform's payment
terms will apply. You may cancel your subscription service at any
time directly through the platform. Please review the appropriate
platform's terms of service and payment terms for additional
information.
ANY SUBSCRIPTION PAYMENTS THAT HAVE ALREADY BEEN PROCESSED ARE
NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED
SUBSCRIPTION PERIODS.
COMPANY may occasionally offer promotions to players who agree to
start a subscription or who already have a current subscription.
These promotional items will not be a part of your ongoing
subscription.
Please also refer to our Terms of Service and Privacy Policy, which
govern use of COMPANY's games and services.
If you have any questions regarding our subscription services,
please contact our customer support team at [email protected].
THE SECTION TITLES IN THESE TERMS OF SERVICE ARE FOR CONVENIENCE
ONLY AND HAVE NO LEGAL OR CONTRACTUAL EFFECT.